Privacy Policy
This Privacy Policy explains how Ekansh Taneja Fitness (“we,” “our,” “us”) collects, uses, and protects your personal information when you visit or interact with our website, ekanshtanejafitness.in. By accessing or using our site, you consent to the practices described in this policy.
1. Information We Collect
We collect information directly from you when you:
Fill out lead forms (name, email address, phone number).
Purchase courses, programs, or consultations (payment details are collected securely via third-party processors such as Razorpay).
Communicate with us through WhatsApp, email, or SMS.
Interact with our ads, landing pages, and tracking systems (via Meta Pixel, Google Analytics, or other tools).
We do not collect sensitive financial information directly; payments are processed securely through trusted gateways.
2. How We Use Your Data
We may use your personal information for:
Delivering programs, courses, and coaching services.
Sending reminders, updates, and marketing communications.
Processing and confirming payments.
Providing customer support and responding to inquiries.
Improving our services, funnels, and website performance.
Legal, compliance, and security purposes.
3. Who We Share Your Data With
Your personal information may be shared with trusted third parties only for operational purposes:
Payment Processors: Razorpay (for handling payments securely).
Marketing & Analytics: Meta (Facebook/Instagram Ads), Google Analytics, and other advertising platforms.
CRM & Automations: Our CRM (hosted on GHL) for lead management, messaging, and appointment scheduling.
We do not sell or rent your personal information to any third party.
4. Data Retention
Personal information provided via forms is retained as long as necessary to deliver services, coaching, or legal requirements.
Marketing-related data (ad tracking, analytics) may be retained for performance measurement and business growth.
You can request deletion of your data at any time (see Section 6).
5. Cookies & Tracking
Our website and ads may use cookies, pixels, and tracking technologies to:
Measure campaign effectiveness.
Understand user behavior on landing pages.
Improve customer experience.
You may disable cookies in your browser, but some features may not function as intended.
6. Your Rights
You have the right to:
Request a copy of the personal data we hold about you.
Request corrections or deletion of your data.
Opt out of receiving marketing communications at any time.
To exercise these rights, email us at: [email protected]
7. Data Security
We take reasonable measures to protect your data through encryption, secure hosting, and restricted access. However, no online system is 100% secure, and we cannot guarantee absolute security.
8. Consultation Calls & Programs
All consultation calls and program enrollments are considered delivered services once booked or accessed. By making payment and booking a slot, you consent to our No Refund Policy (see Cancellation & Refund Policy).
9. Third-Party Links
Our site or communications may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
10. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Modified” date updated accordingly.
11. Contact Us
For any questions regarding this Privacy Policy, please contact:
Ekansh Taneja Fitness
Email: [email protected]
Last Modified: 20-09-2025